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ID: 6408468

URL: rdar://problem/6408468

Title: Hang reports stored in wrong location and unreadable by reporting user

Originated Date: 01-Dec-2008

State: Duplicate/4497320

Fixed? No

Attachments:

Description:

Summary: My crash reports are stored in ~/Library/Logs/CrashReporter, and I can open and read them. However, my hang reports are stored in /Library/Logs/HangReporter, and only the root user has read permission for them. If I try to open one, I get a dialog that says, for example, 'The document "2008-12-01-112819-Safari.hang" could not be opened. You do not have appropriate access privileges.' This is despite the fact that I can read the hang report in the reporter window when I'm reporting it to Apple. I just can't read it afterward. The other issue is that as a developer, I sometimes need to collect crash and hang reports from users. They should be all in one place, in ~/Library/Logs. If they're in multiple places, this makes it much harder to collect reports from users. In addition, the logs don't seem to be separated by user in /Library/Logs, which is just wrong. Steps to Reproduce: 1. Do something to make Safari hang. You can probably find a lot of things in Radar. ;-) 2. Force-quit Safari while it's hung. 3. In the reporter window, read the hang report. 4. Report the hang to Apple. 5. Try to find and open the hang report. Expected Results: The hang report is in ~/Library/Logs/HangReporter, and I can open and read it. Actual Results: The hang report is in /Library/Logs/HangReporter, and I don't have permissions to open and read it. Regression: Unknown.

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